1. Introduction
Crevira ("we," "our," or "us"), providing services through Crevira Bot and Crevira Postiz at crevira.com and postiz.crevira.com, is committed to safeguarding your privacy. This policy outlines our standards regarding data collection, processing, and protection when you use our social media publishing, content scheduling, and automation tools.
2. Information We Collect
To provide automated scheduling and omnichannel content publishing, we process:
- Account Information: Name, contact email (info@crevira.com), and encrypted credentials.
- Social Media Authorization (OAuth Tokens): Secure access tokens, account IDs, and channel usernames provided via official OAuth handshakes with Meta (Facebook, Instagram, Threads), Google/YouTube, LinkedIn, and X. We never see or store your social media passwords.
- Scheduled Content & Media: Text posts, images, and videos uploaded to our storage solely to execute scheduled publishing tasks on your behalf.
- Log & Analytics Data: IP addresses, browser types, and API transmission delivery statuses.
3. How We Use Information
- To execute scheduled posts, media uploads, and channel analytics requests at times configured by you.
- To maintain uptime, audit security, and deliver system alerts.
- To comply with social network developer requirements and API platform policies.
4. Third-Party API Platforms Compliance
Our automation relies on direct official APIs. When connecting channels, you acknowledge compliance with platform terms:
- Meta Platforms (Facebook, Instagram, Threads): We adhere strictly to Meta Platform Terms and Developer Policies. Data obtained via Meta APIs is used exclusively for publishing and managing your content.
- YouTube & Google Services: By connecting YouTube, you agree to the YouTube Terms of Service and Google Privacy Policy.
- LinkedIn & X: Content distribution is governed by their respective developer data rules.
5. Data Retention & Deletion
Scheduled media is retained only as long as needed for publication. You can disconnect any connected account or request complete deletion of your data at any time via your account settings or our User Data Deletion Page.
6. Security
All communications are encrypted in transit using industry-standard TLS (HTTPS). Access tokens and secrets are stored using AES encryption with strict least-privilege database isolation.